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Yihui Wang
UX Design
Wayfair
Joy-In
Truist / Help Me Borrow
Service Design
Truist / Lending Experience
Truist / Virtual Advising
Joy-In
Apart N' Together
Hi, I’m Yihui!
I’m a service designer passionate about drawing connections between people, processes, and technology to create seamless experiences across digital and physical realms.
About My Work
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Truist Bank
Streamlined the Businss Banking Experience for Both Clients and Employees
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Wayfair
Redesigned an Inspirational Onboarding Experience
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Truist Bank
Optimized Digital Financial
Advising Services
Outside of My Work
Service Design Network
Bridged the Service Design Gap from Theory to Practice
🚧 Coming Soon
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Joy-In
Created an All-in-One Event
Platform during
the Pandemic
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